Can I return my mattress to Purple if I'm not satisfied?

Does Purple offer a satisfaction guarantee? Can I return my mattress for free if I'm not happy with it? What's Purple's return policy?
Mattress guarantee policy rating: 5.0 - 1 ratings

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Yes, Purple Mattress does offer mattress guarantee.
Knoji Staff
138
Posted Jun 26, 2017

Yes, Purple does offer a comfort guarantee or trial period. You can read more about Purple's customer satisfaction policies on their website on their purchase and terms page.

Good luck with your shopping there! If you can't find the information in the link above, you might be able to find more information on Purple's homepage here.

Learn more at purple.com.

Shopping tip: (December 14, 2018): Use promo code TDZ to save 10% off at purple.com — redeem it here. You can also view more Purple Mattress promo codes.

Update: we've found 10 more online mattresses stores that currently offer mattress guarantee and 46 home & garden stores that are offering mattress guarantee . You can also view all 43 stores that offer mattress guarantee across all categories.

This user rated Purple Mattress's mattress guarantee policy: 5.0
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Rated 4.1 - 47 reviews

About Purple Mattress

Purple Mattress is a major online mattresses company operating the e-commerce site purple.com. Purple Mattress sells its products and services in the online mattresses vertical, offering discounts and promo codes to its customers infrequently. Purple Mattress is very well-regarded among shoppers on Knoji, with 47 ratings and an average rating of 4.1 stars. Purple Mattress scores very highly compared to other brands in the online mattresses industry, providing 18 e-commerce features to better serve its customers.

Purple Mattress' Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Purple Mattress offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Maybe
It appears that Purple Mattress may not offer free shipping currently. Read full answer >>
International Shipping:
Maybe
It appears that Purple Mattress may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
Purple Mattress accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Maybe
It appears that Purple Mattress may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that Purple Mattress may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Purple Mattress may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
Purple Mattress supports a promo code box on their website. Check the Purple Mattress promo codes page for the latest coupon codes from Purple Mattress. Read full answer >>
Sales:
Maybe
It appears that Purple Mattress may not offer sales currently. Read full answer >>
Black Friday Ad:
Yes
Purple Mattress offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Purple Mattress may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Purple Mattress may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that Purple Mattress may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that Purple Mattress may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Purple Mattress may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Purple Mattress may not offer birthday discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Purple Mattress offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Gift Cards:
Maybe
It appears that Purple Mattress may not offer gift cards currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Purple Mattress may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Purple Mattress may not offer social media pages currently. Read full answer >>
Financing Options
Afterpay Financing:
Maybe
It appears that Purple Mattress may not accept Afterpay financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that Purple Mattress may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Purple Mattress offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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