Purple Customer Reviews, Shipping & Return Policies, Payments Accepted
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Purple Customer Reviews, Shipping & Return Policies, Payments Accepted

Purple: Products & Services

Purple is a retailer which sells mattresses and seat cushions at affordable prices.  Purple was created by the Pearce Brothers in 1989.  Purple offers different mattresses to meet your needs. Customers can also take advantage of financing which makes owning a Purple bed even more affordable.  For more information, you can contact customer service at 844-642-5616 or visit their website. 

Purple: Company Background

Purple was created by the Pearce brothers in 1989.  Since then, Purple has offered comfortable and affordable mattresses and seat cushions.  Purple also offers financing to make owning a mattress more budget friendly.  The retailer has received positive reviews from customers which can be found on their website.  Customers can follow Purple on social media sites such as Facebook, Twitter, and You Tube. 

Purple: Customer Feedback & Reviews

Purple has received five star reviews and positive feedback.  You can read some of their reviews on their website.  Here are a few examples of what customers are saying about Purple mattresses.

“My wife and I both love the Purple. Best decision on purchasing a new bed.”

“Still loving this mattress. Even after a couple months in still excited to climb into bed and relax on this mattress.”

“I purchased a king purple bed and have used it for approximately the past three months. This bed is beyond amazing! It offers support in all the needed areas, while still providing comfort at all points of contact/pressure points. The mattress does not run hot like previous memory foam mattresses I have tried.”

Purple: Business Credibility & Trustworthiness

Some customers like to research the credibility and trustworthiness of a business before they purchase products or services from a business.  After researching the Better Business Bureau’s website, there were no records found for Purple.  Purple is not accredited by the Better Business Bureau at this. However, it is possible the retailer will be BBB accredited and or have a profile on the Better Business Bureau’s website in the near future. 

Purple: Website Popularity & Google Ranking

Onpurple.com has a Google Page Rank of 0 out of 10. However, this does not mean that the website is not popular.  According to Alexa, Onpurple.com has a US rank of 12,375 and a global page rank of 66,866.  According to Similarweb.com, Purple has a global rank of 62,684 and a US rank of 14,793. 

Purple: Social Media Presence

You can follow Purple on Facebook, Twitter, Pinterest, YouTube, and LinkedIn to get the latest deals, updates and more.  Purple has 117,922 Likes on Facebook and 747 followers on Twitter.  In addition, Purple has YouTube  6,830 subscribers You can also follow Purple on Pinterest which has 296 followers, four boards, and 29 pins.  Purple can also be followed on LinkedIn which has 155 Followers. 

Purple: Website Security & Safety

Purple understands that website security is a concern among customers who shop online.  Onpurple.com uses SSL encryption to protect your personal information including your credit card number.  You will notice a lock symbol followed by “https” in the address bar of your Internet browser.  This indicates that you are on a secure site. 

Purple: Pricing & Packages

Purple offers comfortable mattresses and cushions at an affordable price.  The following charts gives examples of pricing at Onpurple.com.  Purple has teamed up with Affirm to offer financing so that you can stick to your monthly budget.  Purple’s financing offers monthly payments and no hidden fees with 0% APR for six months. 




The Portable Purple Cushion


The Everywhere Purple Cushion


The Simply Purple Cushion


The King Purple Mattress


The Queen Purple Mattress


The Twin XL Purple Mattress


Purple: Shipping Rates & Policies

The Royal Purple Seat cushions will ship in boxes.  Purple beds and tops will be delivered directly to your door in a vinyl tube.  Shipping is free within the 48 contiguous United States, and shipping will be calculated at checkout for Hawaii and Alaska. Purple is  working on setting up international shipping to other parts of the world. 

Purple: Payment Methods Accepted

Purple accepts all major credit cards including Visa, MasterCard, and American Express. You may also pay for your purchase with a debit and check card with a Visa or MasterCard logo. You may also pay for your order with Amazon Payments and Affirm monthly payment.  Purple does not accept payments from PayPal. 

Purple: Returns, Refunds & Exchange Policy

If you need to make a return, you may email Purple at  info@onpurple.com  and they will  begin the return process. Purple will not charge you any extra fees and issue a full refund for the entire purchase.  If The Purple Bed is defective due to faulty workmanship or materials, Purple warrants that at Purple’s option it will replace or repair The Purple Bed sold new only in the USA only by Purple or Purple authorized resellers. This non-transferable warranty is for the original purchaser only and is expressly limited as described herein. Purple undertakes no other responsibility.

This warranty extends from the original purchase date of the original product purchased. This warranty is valid only if the purchaser is an individual who thereafter uses the product for personal consumer use. The warranty no longer applies after any resale of the mattress whether new or used. Original proof of purchase including date, by the original purchaser, this warranty document, and the law tags from the mattress will be required to make a warranty claim. For warranty service, it is required to preserve these documents during the 10 year warranty period. This warranty applies to the mattress and not to any accessories or other products associated with the mattress. This warranty is applicable only to mattresses in normal in-home consumer use, and specifically excludes any mattress used for a medical patient.


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